Data Protection Statement
We take the protection of any personal information collected, processed and used during your visit to our website very seriously and would like you to know what type of data we save, when we save it, and how we use that data. We have undertaken technical and organizational measures to ensure that data protection laws are respected by us and by our potential service providers.
This data protection statement is intended to explain to users how we use personal information, what personal information we use and why we keep and use personal information collected on this website.
For the legal data protection guidelines, please see the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMA).
We process data for the purposes of running our website, which includes displaying our goods and services, preparing the corresponding information and topics, and contacting the user.
Visiting our Website
You can view our online offers anonymously, without providing any personal information. However, every visit to our website and every click on a linked file is recorded automatically. This data is recorded for internal system and statistical purposes. All data shared with us through the browser is recorded automatically.
Data collected includes:
⁃ Name of linked website
⁃ Amount of data transferred
⁃ Browser and version
⁃ Operating system
⁃ Referrer URL; in other words, the website last visited
⁃ IP address
⁃ Time of visit
Categorically, this data cannot be linked to a certain person. We do not work in conjunction with other data sources. However, we do verify all recorded data if we have grounds to suspect illegal activity.
Personal data includes information that can be used to obtain identity-specific information about a person, such as name, e-mail address, mailing address, telephone number and date of birth.
Personal data is only saved, used or shared if legally permitted or if permission has been granted by the user.
E-Mail Inquiries and Inquiries using the Contact Us Form
We will see your personal data if, for example, you provide it through our online contact form or in an e-mail. This data will only be used for the purpose of contacting you. When ordering via e-mail or through our website, we will save your information for the purposes of completing the order and the payment. Your data will not be shared with third parties, unless you have granted us permission to do so; it can be retracted at any time. The only exception to this rule is if your personal information has to be shared with our service providers so that they can complete the transaction (for example, with the shipping company or the credit institution).
You reserve the right at any time to revoke your consent regarding the saving of any personal data provided to us in an e-mail or through our online contact form.
We have undertaken technical and organizational measures to ensure that your personal data is protected, in order to prevent potential abuse by third parties.
Links to Other Websites
The pages on our website contain links to other websites. We are neither responsible for their handling of personal data nor for the content on these pages. We therefore recommend that you carefully read the data protection statements on these websites, as they may differ from our own data protection statement.
This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics makes use of so-called cookies, text files that are saved on your computer and that make it possible to analyze how you use our website. As a rule, any information collected through the cookies regarding your visit to our website is transferred and saved to a Google server in the U.S.
However, if an IP anonymizer is activated for our website, Google will first shorten your IP address before sending it to European Union member countries or other states party to the agreement of the European Economic Area. Only in exceptional cases will your full IP address be transferred to a Google server in the USA before being shortened. On behalf of the website provider, Google will use this information to evaluate your visits to our website, to create reports on website activities and in order to provide website and internet related services to the website provider.
The IP address collected by Google Analytics through your browser is not combined with other data collected by Google. You can prevent cookies from being saved by changing the settings in your browser; however, should you choose to do so, you will not be able to access all of our website’s functionality. Furthermore, you can prevent Google from collecting and processing any data created by your cookies and data produced by your visit to our website (including your IP address) by downloading and installing an opt-out browser plug-in by clicking on the following link:
Involvement of Service Providers and Third Party Content
Our website also includes third party content, for example, Google Maps or graphics from other websites. This of course means that third party providers could receive your IP address, so that they can send their content to your browser. To display this content, your IP address is required. We make every effort to only use third party content from websites that will only use your IP address to share their content; however, we have no influence over their use of your IP address. Should we find out that a third party is saving your IP address for i.e. statistical purposes, we will inform you of this.
Right to Information and Revocation of Consent
You can obtain information on your personal data that we have on file at any time. You also reserve the right to correct any incorrect information, or to block or delete your personal information, provided there is no legal obligation to retain this information.
In accordance with regulatory requirements, you can obtain the personal data that we have on file for you by sending an e-mail to the following address:
To revoke your consent to the collection, storage and use of all or some of your personal information, with effect for the future, please send an e-mail to the e-mail address above or send a letter to the following address:
International Office Solutions
Placa Espanya, 8-1
The provider uses so called cookies for data collection and data storage. Cookies are small data packages, that usually consist of letters and numbers and are saved on a browser if the user visits specific websites. Cookies allow the website, to recognize the browser of a user, to follow him through different departments of a website and to identify him if he returns to the website. In any case, cookies do not contain data to identify the user personally, but the provider can assign the personal information saved, to the data he gets from cookies
Information the provider receives from the user by the application of cookies can be used for the following purposes:
- Recognition of the user’s computer when visiting this website
- Retracking your surfing history on this website
- lmproving the usability of this website
- Statistical purposes to assess the use of this website
- Operation of this website
- Prevention of fraud and safety improvement on this website
- Customization of the website taking account of the needs of users
Cookies do not cause any damage on your computer. They contain no viruses and do not allow the provider to spy on you. There are two kinds of cookies in use. Temporary cookies are automatically deleted on closing the browser (session cookies). In contrast, permanent cookies have a maximum lifetime of 20 days. These kinds of cookies enable the provider to identify your computer on your next visit. With the aid of cookies, the provider is able to understand usage behavior better in the above named purpose and to the necessary extent. They should also optimize surfing on this website. The provider collects these data also only in an anonymised way.
You may of course also view our website without cookies. If you do not want us to recognise your computer, you can prevent the saving of cookies on your hard drive, by selecting the option „no cookies accepted” in your browser settings. How this works in detail can be found in the instructions provided by your browser manufacturer. However, if you do not accept cookies, the functionality of our offerings may be restricted. Even if you want to delete any cookies that are already on your computer, please read the manual of your browser manufacturer.
Information obligations pursuant to Sec. 13 GDPR
The responsible party hereby informs the person concerned about personal data processing according to its obligation pursuant to Section. 13 of the General Data Protection Regulation (GDPR).
- Information pursuant to Sec. 1 GDPR
1.1 Contact details of the responsible party and the data protection officer if necessary (Sec. 13 Para. 1 lit a, b GDPR)
The party responsible pursuant to Sec. 4 No. 7 GDPR for personal data processing
International Office Solutions
Placa Espanya, 8-1
1.2 Purpose and legal basis of personal data processing (Sec. 13 Para. 1 lit c GDPR)
The purpose of processing is contacting, transmission of information and transmission of a newsletter.
The legal basis for the transmission of a newsletter is Sec. 6 Para. 1 lit. a GDPR. Said processing is legal due to the consent given by the person concerned for the defined purpose.
The legal basis for the transmission of a newsletter and contacting is Sec. 6 Para. 1 lit. b GDPR. Said processing is necessary in order to fulfill a contract whose contractual partner is the person concerned or to implement pre-contractual measures which are carried out upon the request of the person concerned.
The legal basis for this is also Sect. 6 Para. 1 lit. f GDPR. Said processing is necessary in order to protect the justified interests of the responsible party because the interests or basic rights and basic freedoms of the person concerned which require the protection of personal data do not prevail.
1.3 Justified interest of the responsible party or third parties (Sec. 13 Para. 1 lit. d GDPR)
The interest of the responsible party or a third party prevails over a contrary interest of the person concerned. The interest here is in particular handling contact and requests as well as customer care.
1.4 Intention to transmit to a third country (Sec. 13 Para. 1 lit. f GDPR)
The responsible party does not intend to transmit the data to a third country outside the EU.
An adequacy decision of the commission pursuant to Sec. 45 Para. 1 GDPR is available (Official Journal of the European Community dated August 25, 2000, No. L 215/1).
- Information pursuant to Sec. 2 GDPR
2.1 Duration or criteria for the duration of storage (Sec. 13 Para. 2 lit. a GDPR)
The first storage (beginning of the storage period) of data shall take place upon submission of the respective request (contact/newsletter/registration).
The collected personal data are stored for the period of time which the respective assigned process requires. The data are deleted when the process is terminated.
The personal data for the newsletter are stored for the duration of the subscription of the newsletter and deleted upon its termination.
2.2 Rights of the person concerned (Sec. 13 Para. 2 lit. b GDPR)
The person concerned is entitled to the following rights:
- Right to information (Sec. 15 GDPR)
The responsible party shall inform the concerned person upon request if it processes data concerning him. The responsible party shall endeavor to process requests for disclosure promptly.
- Correction of incorrect data (Sec. 16 GDPR)
The person concerned is entitled to request the responsible party to correct the incorrect personal data concerning him immediately.
- Deletion (Sec. 17 GDPR)
The person concerned is entitled to request the responsible party to delete the personal data concerning him immediately, and the Operator is obligated to delete personal data immediately if one of the reasons named in Sec. 17 Para. 1 lit. a-f GDPR applies.
- Limitation of processing (Sect. 18 GDPR)
The person concerned is entitled to request the responsible party to limit said processing if one of the prerequisites of Sec. 18 Para. 1 lit. a- d GDPR is given:
- Right to data portability (Sec. 20 GDPR)
The person concerned is entitled to maintain the personal data concerning him, which it provided to the Operator, in a structured, common, and machine-readable format and he is entitled to transmit these data to another responsible party without any hindrance from the responsible party to which the personal data were provided, if said processing is based on consent pursuant to Sec. 6 Para. 1 lit. a GDPR, Sec. 9 Para. 2 lit. a GDPR or on a contract pursuant to Sec. 6 Para. 1 lit. b GDPR and said processing is carried out with the aid of an automated process.
- Right of objection to unreasonable data processing (Sec. 21 GDPR)
The concerned party is entitled to file an objection to the processing of personal data concerning him, which is carried out on the basis of Sec. 6 Para. 1 lit. e or f GDPR, at any time for reasons resulting from his special situation; this shall also apply to profiling based on these provisions. The responsible party shall not process personal data any more unless it can provide compelling legitimate reasons for said processing which prevail over the interests, rights, and freedoms of the person concerned or processing serves the assertion, exercise, or defense of legal claims.
If personal data are used in order to conduct direct advertising, the person concerned is entitled to file an objection to said processing of personal data concerning him for the purpose of such advertising at any time; this shall also apply to profiling if it is associated with such direct advertising.
The concerned person is entitled to file an objection to the processing of personal data concerning him, which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Sec. 89 Para. 1 GDPR, for reasons resulting from his special situation unless said processing is necessary for the performance of a public interest task.
2.3 Revocability of consent (Sec. 13 Para. 2 lit. c GDPR)
The consent for processing can be revoked at any time. The legitimacy of processing based on said consent shall remain unaffected until its revocation (ex-nunc effect).
2.4 Right of complaint at a supervisory authority (Sec. 13 Para. 2 lit. d GDPR)
The person concerned is entitled to a right of complaint regarding illegal data processing pursuant to Sec. 77 Para. 1 GDPR at a supervisory authority.
2.5 Duty or obligation to provide data (Sec. 13 Para. 2 lit. e GDPR)
The information in the registration form consists of mandatory and voluntary information.
The provision of mandatory data is necessary for the performance of the registration process. A customer account cannot be created without this information. The person concerned is responsible for providing these data.
The same applies to the information in the contact form. The responsible party cannot process the contact request if mandatory information is not provided.
Submission of data in order to sign up for the newsletter is voluntary. The person concerned is only responsible for providing its email address. Newsletter subscription is not possible without this information.